Preparation Guide for Exam 70-284
Implementing and Managing Microsoft Exchange Server 2003
Updated: February 19, 2008
Exam news
Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003 became available in November 2003.
Audience profile
The Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003 credentials are designed for IT professionals who work in the typically complex computing environment of medium to large companies.
A candidate for this exam should have at least one year of experience implementing and managing a Microsoft Exchange messaging system in environments that have the following characteristics:
• 250 to 5,000 or more users
• Three or more physical locations
• Network services and resources such as multiple versions of Exchange Server, Active Directory, proxy server, firewall, other messaging systems, DNS, Internet, intranet, and mobile client computers
• Three or more domain controllers
• Two or more Exchange Server computers
• Connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet
Credit toward certification
When you pass Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003, you achieve Microsoft Certified Professional (MCP) status. You also earn credit toward the following certifications:
• Core credit for Microsoft Certified Systems Administrator: Messaging
• Core credit for Microsoft Certified Systems Engineer: Messaging
• Elective credit toward Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows Server 2003 certification
• Elective credit toward Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows 2000 certification
• Elective credit toward Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003 certification
• Elective credit toward Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000 certification
Preparation tools and resources
To help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the “Skills measured” section.
Microsoft E-Learning
• Collection 5148: Implementing a Microsoft Exchange Server 2003 Messaging Environment
• Collection 5149: Managing a Microsoft Exchange Server 2003 Messaging Environment (14 hours)
Classroom training
• Course 2400: Implementing and Managing Microsoft Exchange Server 2003
• Course 2009: Upgrading Skills from Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003
• Workshop 2011: Troubleshooting Microsoft Exchange Server 2003
Microsoft Press books
• MCSA/MCSE Self-Paced Training Kit (Exam 70-284): Implementing and Managing Microsoft Exchange Server 2003
Practice tests
• MeasureUp: Visit the MeasureUp Web site to take a practice test.
• Self Test Software: Visit the Self Test Software Web site to take a practice test.
Microsoft online resources
• Microsoft Learning Community: Join newsgroups and visit community forums to connect with peers for suggestions on training resources and advice on your certification path and studies.
• TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
• MSDN: The Microsoft Developer Network (MSDN) is a reference for developers, features code samples, technical articles, downloads, newsgroups, and chats.
Skills measured
This certification exam measures your ability to implement, manage, and troubleshoot an Exchange Server 2003 organization. Before taking the exam, you should be proficient in the job skills listed in the following table. The table lists Official Microsoft Learning Products that may help you reach competency in the skills being tested in the exam.
KEY: = The course provides a general introductory overview of this task. You will need to supplement the course with additional work. = The course includes some material to prepare you for this task. You will need to supplement the course with additional work. = The course includes material to prepare you for this task.
Skills measured by Exam 70-284 Course 2400 Course 2009 Workshop 2011 Course Collection: 5148 Course Collection 5149
Installing, Configuring, and Troubleshooting Exchange Server 2003
Prepare the environment for deployment of Exchange Server 2003
Install, configure, and troubleshoot Exchange Server 2003
Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment
Upgrade from Exchange Server 5.5 to Exchange Server 2003
Migrate from other messaging systems to Exchange Server 2003
• Use the Migration Wizard to migrate from other messaging systems
• Migrate from other Exchange organizations
Configure and troubleshoot Exchange Server 2003 for coexistence with other Exchange organizations
Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems
Configure and troubleshoot Exchange Server 2003 for interoperability with other SMTP messaging systems
Managing, Monitoring, and Troubleshooting Exchange Server Computers
Manage, monitor, and troubleshoot server health
Manage, monitor, and troubleshoot data storage
Manage, monitor, and troubleshoot Exchange Server clusters
Perform and troubleshoot backups and recovery
Remove an Exchange Server computer from the organization
Managing, Monitoring, and Troubleshooting the Exchange Organization
Manage and troubleshoot public folders
Manage and troubleshoot virtual servers
Manage and troubleshoot front-end and back-end servers
Manage and troubleshoot connectivity
Monitor, manage, and troubleshoot infrastructure performance
Managing Security in the Exchange Environment
Manage and troubleshoot connectivity across firewalls
Manage audit settings and audit logs
Manage and troubleshoot permissions
Manage and troubleshoot encryption and digital signatures
Detect and respond to security threats
Managing Recipient Objects and Address Lists
Manage recipient policies
Manage user objects
Manage distribution and security groups
Manage contacts
Manage address lists
Managing and Monitoring Technologies that Support Exchange Server 2003
Diagnose problems arising from host resolution protocols
Diagnose problems arising from Active Directory issues
Diagnose network connectivity problems
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