Preparation Guide for Exam 70-210
Installing, Configuring, and Administering Microsoft Windows 2000 Professional
Updated: May 9, 2008
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Exam news
This exam became available on June 15, 2000.
• This exam retired in March 2008
Audience profile
Candidates for this exam operate in medium-sized to very large computing environments that use Windows 2000 Professional as a desktop operating system. They have a minimum of one year of experience implementing and administering any desktop operating system in a network environment.
Credit toward certification
When you pass the Installing, Configuring, and Administering Microsoft Windows 2000 Professional exam, you achieve Microsoft Certified Professional (MCP) status. You also earn credit toward the following certifications:
• Core credit toward Microsoft Certified Systems Engineer on Windows Server 2003 certification
• Core credit toward Microsoft Certified Systems Administrator on Windows Server 2003 certification
• Core credit toward Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000 certification
• Core credit toward Microsoft Certified Systems Administrator (MCSA) on Microsoft Windows 2000 certification
Preparation tools and resources
In addition to your hands-on experience working with the product, we recommend that you use the following tools and training to help you prepare for this exam.
Classroom training
• Course 2152: Implementing Microsoft Windows 2000 Professional and Server
• Course 2153: Implementing a Microsoft Windows 2000 Network Infrastructure
• Course 2154: Implementing and Administering Microsoft Windows 2000 Directory Services
Microsoft Press self-paced training
• MCSA/MCSE Self-Paced Training Kit: Microsoft Windows 2000 Professional, Exam 70-210, Second Edition
• MCSE Self-Paced Training Kit: Microsoft Windows 2000 Core Requirements, Second Edition, Exams 70-210, 70-215, 70-216, 70-217
Microsoft certified practice tests
• MeasureUp: Visit the MeasureUp Web site to take a practice test.
• Self Test Software: Visit the Self Test Software Web site to take a practice test.
Microsoft online resources
• TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical chats, and much more.
• MSDN: The Microsoft Developer Network (MSDN) is a reference for developers. It features code samples, technical articles, newsgroups, chats, and more.
• Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.
Skills measured
This certification exam measures your ability to implement, administer, and troubleshoot information systems that incorporate Microsoft Windows 2000. Before taking the exam, you should be proficient in the job skills listed in the following matrix. The matrix shows which Official Microsoft Learning Products may help you reach competency in the skills being tested in the exam.
KEY: = The course provides a general introductory overview of this task. You will need to supplement the course with additional work. = The course includes some material to prepare you for this task. You will need to supplement the course with additional work. = The course includes material to prepare you for this task.
Skills measured by Exam 70-210 Course 2152 Course 2153 Course 2154
Installing Windows 2000 Professional
Perform an attended installation of Windows 2000 Professional.
Perform an unattended installation of Windows 2000 Professional.
• Install Windows 2000 Professional by using Windows 2000 Server Remote Installation Services (RIS).
• Install Windows 2000 Professional by using the System Preparation Tool.
• Create unattended answer files by using Setup Manager to automate the installation of Windows 2000 Professional.
Upgrade from a previous version of Windows to Windows 2000 Professional.
• Apply update packs to installed software applications.
• Prepare a computer to meet upgrade requirements.
Deploy service packs.
Troubleshoot failed installations.
Implementing and Conducting Administration of Resources
Monitor, manage, and troubleshoot access to files and folders.
• Configure, manage, and troubleshoot file compression.
• Control access to files and folders by using permissions.
• Optimize access to files and folders.
Manage and troubleshoot access to shared folders.
• Create and remove shared folders.
• Control access to shared folders by using permissions.
• Manage and troubleshoot Web server resources.
Connect to local and network print devices.
• Manage printers and print jobs.
• Control access to printers by using permissions.
• Connect to an Internet printer.
• Connect to a local print device.
Configure and manage file systems.
• Convert from one file system to another file system.
• Configure file systems by using NTFS, FAT32, or FAT.
Implementing, Managing, and Troubleshooting Hardware Devices and Drivers
Implement, manage, and troubleshoot disk devices.
• Install, configure, and manage DVD and CD-ROM devices.
• Monitor and configure disks.
• Monitor, configure, and troubleshoot volumes.
• Monitor and configure removable media, such as tape devices.
Implement, manage, and troubleshoot display devices.
• Configure multiple-display support.
• Install, configure, and troubleshoot a video adapter.
Implement, manage, and troubleshoot mobile computer hardware.
• Configure Advanced Power Management (APM).
• Configure and manage card services.
Implement, manage, and troubleshoot input and output (I/O) devices.
• Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader.
• Monitor, configure, and troubleshoot multimedia hardware, such as cameras.
• Install, configure, and manage modems.
• Install, configure, and manage Infrared Data Association (IrDA) devices.
• Install, configure, and manage wireless devices.
• Install, configure, and manage USB devices.
Update drivers.
Monitor and configure multiple processing units.
Install, configure, and troubleshoot network adapters.
Monitoring and Optimizing System Performance and Reliability
Manage and troubleshoot driver signing.
Configure, manage, and troubleshoot the Task Scheduler.
Manage and troubleshoot the use and synchronization of offline files.
Optimize and troubleshoot performance of the Windows 2000 Professional desktop.
• Optimize and troubleshoot memory performance.
• Optimize and troubleshoot processor utilization.
• Optimize and troubleshoot disk performance.
• Optimize and troubleshoot network performance.
• Optimize and troubleshoot application performance.
Manage hardware profiles.
Recover system state data and user data.
• Recover system state data and user data by using Windows Backup.
• Troubleshoot system restoration by using Safe Mode.
• Recover system state data and user data by using the Recovery Console.
Configuring and Troubleshooting the Desktop Environment
Configure and manage user profiles.
Configure support for multiple languages or multiple locations.
• Enable multiple-language support.
• Configure multiple-language support for users.
• Configure local settings.
• Configure Windows 2000 Professional for multiple locations.
Manage applications by using Windows Installer packages.
Configure and troubleshoot desktop settings.
Configure and troubleshoot fax support.
Configure and troubleshoot accessibility services.
Implementing, Managing, and Troubleshooting Network Protocols and Services
Configure and troubleshoot the TCP/IP protocol.
Connect to computers by using dial-up networking.
• Connect to computers by using a virtual private network (VPN) connection.
• Create a dial-up connection to connect to a remote access server.
• Connect to the Internet by using dial-up networking.
• Configure and troubleshoot Internet Connection Sharing.
Connect to shared resources on a Microsoft network.
Implementing, Monitoring, and Troubleshooting Security
Encrypt data on a hard disk by using Encrypting File System (EFS).
Implement, configure, manage, and troubleshoot local security policy.
Implement, configure, manage, and troubleshoot local user accounts.
• Implement, configure, manage, and troubleshoot auditing.
• Implement, configure, manage, and troubleshoot account settings.
• Implement, configure, manage, and troubleshoot account policy.
• Create and manage local users and groups.
• Implement, configure, manage, and troubleshoot user rights.
Implement, configure, manage, and troubleshoot local user authentication.
• Configure and troubleshoot local user accounts.
• Configure and troubleshoot domain user accounts.
Implement, configure, manage, and troubleshoot a security configuration.
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